Shipping Information

Shipping Information

No matter where you are, our aim is to provide you with the best transportation options.

Shipping cost: Buyers who buy in our shop will Enjoy Free Shipping to United States Only.

Cancel order: If you want to cancel the order, you need to cancel it within 12 hours, otherwise we cannot intercept the order.

Processing time: please allow 1-5 business days of processing time for your order to ship out.

Delivery time: We will send you an email after the order is placed, which contains the waybill number. The transportation time usually takes 15-30 days depends on destination countries.

Order inquiry: After we ship the goods, we will send you a tracking number in the form of an email. You can check on the 17th. Generally, the logistics track will be available within 1-2 days after delivery.

Shipping Delays:Due to the impact of the epidemic, there will be a certain degree of delay in logistics. Please be patient. If there are any unexpected delays, we will notify you via email indicating the new ship date of your order.

Will I pay extra customs or tax?
The customers are responsible for any taxes, customs duties and fees levied by the jurisdiction to which the products are shipped, including but not limited to any sales or use tax, value added taxes or tariffs.

Note: If you have any questions, please You can contact us via this email: support@lightoha.com. we will try our best to solve the problem for you.